Our guidelines
We founded Petit Panda with one goal in mind to ensure that all families have a great shopping experience. We structure our business relationships in the same way. Only good service leads to satisfied pandas. Find out more about our values and guidelines (terms and conditions, revocation, data protection) and contact us if you have any questions!
GENERAL TERMS AND CONDITIONS (ONLINE SHOP)
§ 1 Scope and Provider (1) These general terms and conditions apply to all orders that you place in the Petit Panda online shop (founder: Norman Schwandt, Berlin).
(2) The range of goods in our online shop is aimed exclusively at buyers who have reached the age of 18.
(3) Our deliveries, services and offers are based exclusively on these general terms and conditions. The general terms and conditions also apply to companies for all future business relationships, even if they are not expressly agreed again. The inclusion of general terms and conditions of a customer that contradict our general terms and conditions is already contradicted.
(4) The contract language is exclusively German.
(5) You can call up and print out the currently valid general terms and conditions on the website.
§ 2 conclusion of contract
(1) The presentation of goods in the online shop does not constitute a binding application to conclude a purchase contract. Rather, it is a non-binding invitation to order goods in the online shop.
(2) By clicking the button [“Order now with obligation to pay” / “Buy”] you are submitting a binding purchase offer (Section 145 BGB). Immediately before submitting this order, you can check the order again and correct it if necessary.
(3) After receipt of the purchase offer, you will receive an automatically generated email with which we confirm that we have received your order (confirmation of receipt). This confirmation of receipt does not yet represent an acceptance of your purchase offer. A contract is not yet concluded with the confirmation of receipt.
A purchase contract for the goods is only concluded when we expressly accept the purchase offer (order confirmation) or when we send the goods to you without a prior express declaration of acceptance. Exception: when paying in advance and PayPal, the order is accepted immediately with your order.
§ 3 Prices The prices stated on the product pages include the statutory value added tax and other price components and do not include the respective shipping costs. Further information on shipping costs can be found on our website under ["Shipping information" / "Delivery conditions"].
§ 4 terms of payment; Default (1) Payment is made either by: Invoice in advance, cash on delivery, credit card, PayPal or direct debit. (2) We are responsible for selecting the respective available payment methods. In particular, we reserve the right to offer you only selected payment methods for payment, for example only prepayment to hedge our credit risk. (3) If you choose the payment method in advance, we will give you our bank details in the order confirmation. The invoice amount must be transferred to our account within 10 days of receipt of the order confirmation. (4) When paying by cash on delivery, an additional fee of EUR [X] is due, which the deliverer collects on site. There are no other costs or taxes. (5) When paying by credit card, the purchase price will be reserved on your credit card at the time of ordering (authorization). Your credit card account is actually charged at the time we send the goods to you. (6) When paying with PayPal you will be redirected to the website of the online provider PayPal during the ordering process. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. (7) When paying by direct debit, you may have to bear the costs that arise as a result of a reversal of a payment transaction due to insufficient funds in your account or due to incorrectly transmitted bank account details. (8) If you fall into arrears with a payment, you are obliged to pay the statutory default interest in the amount of 5 percentage points above the base rate. You will be charged a reminder fee of EUR 2.50 for every reminder sent to you after the default has occurred, unless a lower or higher damage is proven in individual cases.
§5 Set-off / right of retention (1) You are only entitled to set-off if your counterclaim has been legally established, is not disputed or recognized by us or is in a close synallagmatic relationship to our claim. (2) You can only exercise a right of retention if your counterclaim is based on the same contractual relationship.
§ 6 delivery; Reservation of title (1) Unless otherwise agreed, the goods will be delivered from our warehouse to the address you provided. (2) The goods remain our property until the purchase price has been paid in full. (3) As an exception, we are not obliged to deliver the goods ordered if we have properly ordered the goods on our part, but were not delivered correctly or on time (congruent covering transaction). The prerequisite is that we are not responsible for the lack of availability of goods and that we have informed you of this fact immediately. In addition, we must not have taken the risk of procuring the goods ordered. If the goods are not available, we will immediately reimburse you for payments already made. We do not assume the risk of having to procure an ordered product (procurement risk). This also applies when ordering goods that are only described in terms of their type and characteristics (generic goods). We are only obliged to deliver from our stock of goods and the goods we have ordered from our suppliers. (4) If you are an entrepreneur within the meaning of § 14 BGB, the following also applies: - We reserve ownership of the goods until all claims from the current business relationship have been settled in full. Pledging or security transfer is not permitted prior to the transfer of ownership of the reserved goods. - You may resell the goods in the ordinary course of business. In this case, you assign to us all claims in the amount of the invoice amount that you accrue from the resale. We accept the assignment, but you are authorized to collect the claims. If you fail to properly meet your payment obligations, we reserve the right to collect claims ourselves. - When combining and mixing the reserved goods, we acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing. - We undertake to release the securities to which we are entitled on request insofar as the realizable value of our securities exceeds the claims to be secured by more than 10%. The selection of the securities to be released is our responsibility.
§ 7 Cancellation instruction In the event that you are a consumer within the meaning of § 13 BGB, i.e. you make the purchase for purposes that are predominantly neither commercial nor your independent professional activity, you have a right of cancellation in accordance with the following provisions. Right of cancellation You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods. In order to exercise your right of withdrawal, you must inform us Company: Address: E-Mail: Telephone: Fax: by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract , to inform. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired. Consequences of revocation If you revoke this contract, we will give you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than the one we offer, have chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must send the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract or to [if applicable. Name and address of a person authorized by you to receive the goods]. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. Model cancellation form If you want to cancel the contract, please fill out this form and send it back. To company: Petit Panda Name: Norman Schwandt Address: Alt-Schmöckwitz 4, 12527 Berlin E-Mail: info@petitpanda.de I / we (*) hereby revoke the contract concluded by me / us (*) on the Purchase of the following goods (*): Ordered on (*) / received on (*) Name of the consumer (s): Address of the consumer (s): Signature of the consumer (s) (only when notified on Paper) Date (*) Cross out inapplicable. End of the cancellation policy (1) The right of cancellation does not apply to the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e .g . T-shirts with your photo and your name), - sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, - goods if they are due to reasons after delivery have been inseparably mixed with other goods due to their nature, - audio or video recordings or computer software in a sealed package if the seal has been removed after delivery, - newspapers, magazines or magazines with the exception of subscription contracts. (2) Please avoid damage and contamination. If possible, please send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to provide adequate protection against transport damage in order to avoid claims for damages due to damage resulting from inadequate packaging. (3) Please call us on [+49 176 241 898 42] before returning the goods to announce the return. In this way you enable us to assign the products as quickly as possible. (4) Please note that the modalities mentioned in paragraphs 2 and 3 above are not a prerequisite for the effective exercise of the right of withdrawal.
§ 8 Transport damage (1) If goods are delivered with obvious transport damage, please report such errors to the deliverer immediately and contact us as soon as possible. Failure to file a complaint or contact us has no consequences for your statutory warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance. § 9 Warranty (1) Unless otherwise expressly agreed, your warranty claims are based on the statutory provisions of the sales law (§§ 433 ff. BGB). (2) If you are a consumer within the meaning of Section 13 of the German Civil Code (BGB), the period of liability for warranty claims for used items - contrary to the statutory provisions - is one year. This limitation does not apply to claims due to damage resulting from injury to life, limb or health or from the breach of an essential contractual obligation, the fulfillment of which enables the proper execution of the contract in the first place and on the compliance of which the contractual partner can regularly rely (cardinal obligation) as well as for claims due to other damages based on an intentional or grossly negligent breach of duty by the user or his vicarious agents. (3) In addition, the statutory provisions apply to the warranty, in particular the two-year limitation period in accordance with Section 438 (1) No. 3 BGB. (4) If you are an entrepreneur within the meaning of § 14 BGB, the statutory provisions apply with the following modifications: - Only our own information and the manufacturer's product description are binding for the quality of the goods, but not public promotions and statements and other advertising by Manufacturer. - You are obliged to examine the goods immediately and with the necessary care for deviations in quality and quantity and to notify us of obvious defects within 7 days of receipt of the goods. Timely dispatch is sufficient to meet the deadline. This also applies to hidden defects discovered later from their discovery. In the event of a breach of the duty to examine and notify, the assertion of warranty claims is excluded. - In the event of defects, we provide a guarantee of repair or replacement (supplementary performance) at our option. In the event of repairs, we do not have to bear the increased costs that arise from the shipment of the goods to a location other than the place of performance, provided that the shipment does not correspond to the intended use of the goods. - If the supplementary performance fails twice, you can either request a reduction in price or withdraw from the contract. - The warranty period is one year from date of delivery.
§ 10 Liability (1) Unlimited liability: We are unrestrictedly liable for intent and gross negligence as well as in accordance with the Product Liability Act. For slight negligence, we are liable for damage resulting from injury to life, limb and health of people. (2) In addition, the following limited liability applies: In the case of slight negligence, we are only liable in the event of a breach of an essential contractual obligation, the fulfillment of which enables the proper execution of the contract and on which you can regularly rely (cardinal obligation). The amount of liability for slight negligence is limited to the damage that was foreseeable at the time the contract was concluded and the occurrence of which must typically be expected. This limitation of liability also applies in favor of our vicarious agents.
§ 11 Alternative dispute resolution The EU Commission has provided a platform for out-of-court dispute resolution. This gives consumers the opportunity to resolve disputes in connection with their online order without the intervention of a court. The dispute settlement platform can be reached under the external link http://ec.europa.eu/consumers/odr/. We try to settle any differences of opinion arising from our contract amicably. In addition, we are not obliged to participate in an arbitration procedure and unfortunately cannot offer you participation in such a procedure.
§ 12 Final provisions (1) Should one or more provisions of these terms and conditions be or become ineffective, this shall not affect the validity of the remaining provisions. (2) Only German law is applicable to contracts between us and you, excluding the provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG, "UN Sales Law"). Mandatory provisions of the country in which you usually reside remain unaffected by the choice of law. (3) If you are a businessman, a legal person under public law or a special fund under public law, our place of business is the place of jurisdiction for all disputes arising from or in connection with contracts between us and you. Status: December 2018
Copyright: HÄRTING Rechtsanwälte, www.haerting.de
Privacy Policy
Everything about data protection
We take data protection seriously.
In principle, you can use our website without providing any personal data. If a data subject wishes to use our company's services via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we always obtain the consent of the person concerned.
The processing of personal data (e.g. name, address, email address or telephone number of a data subject) is always carried out in accordance with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations that apply to us.
With the following data protection declaration we would like to inform the public about the type, scope and purpose of the personal data collected, used and processed by us. This data protection declaration also informs data subjects about their rights.
As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed via our website. However, data transmissions over the Internet can generally contain security gaps. 100% protection cannot therefore be guaranteed. Therefore, every person concerned can of course send us personal data alternatively, e.g. by telephone.
1. Definitions
This data protection declaration is based on the definitions used by the European legislator for directives and regulations when the GDPR was adopted (Article 4 GDPR). This data protection declaration should be easy to read and easy to understand for everyone. To ensure this, we would first like to explain the terminology used. The following definitions are used in this data protection declaration:
"Personal data" all information that relates to an identified or identifiable natural person (hereinafter "data subject"); A natural person is regarded as identifiable who can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, an identification number, location data, an online identifier or one or more special features that express the physical , physiological, genetic, psychological, economic, cultural or social identity of this natural person;
"Data subject" means any identified or identifiable natural person whose personal data is processed by the person responsible for processing.
"Processing" means any process or series of processes carried out with or without the help of automated processes in connection with personal data, such as the collection, recording, organization, ordering, storage, adaptation or modification, reading, querying, use , disclosure by transmission, dissemination or any other form of provision, comparison or linking, restriction, deletion or destruction;
"Restriction of processing" the marking of stored personal data with the aim of restricting their future processing;
"Profiling" means any type of automated processing of personal data that consists of using this personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to work performance, economic situation, health, personal Analyze or predict the preferences, interests, reliability, behavior, whereabouts or relocation of this natural person;
"Responsible" the natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data; If the purposes and means of this processing are specified by Union law or the law of the member states, the person responsible or the specific criteria for his appointment can be provided for in accordance with Union law or the law of the member states;
“Recipient” a natural or legal person, authority, institution or other body to which personal data is disclosed, regardless of whether it is a third party or not. Authorities that may receive personal data as part of a specific investigation according to Union law or the law of the member states are not considered recipients; the processing of this data by the named authorities takes place in accordance with the applicable data protection regulations in accordance with the purposes of the processing;
"Third party" means a natural or legal person, authority, institution or other body, apart from the data subject, the person responsible, the processor and the persons who are authorized to process the personal data under the direct responsibility of the person responsible or the processor;
"Consent" of the data subject means any voluntary, informed and unambiguous declaration of will in the form of a declaration or other unequivocal affirmative action with which the data subject indicates that they are processing their personal data agrees.
2. Name and contact details of the person responsible for processing
This data protection notice applies to data processing by:
Responsible: Max Mustermann GmbH, represented by the managing director Mr. Max Mustermann, E-Mail: max@mustermann.de, Telephone: +49 (0) 123 - 666666, Fax: +49 (0) 123 - 9999999
3. Collection and storage of personal data as well as the type and purpose of their use
a) When visiting the website
In principle, you can use our website without disclosing your identity. When you visit our website, the browser used on your device automatically sends information to the server on our website. This information is temporarily stored in a so-called log file. The following information is recorded without any action on your part and stored until it is automatically deleted:
IP address of the requesting computer,
Date and time of access,
Name and URL of the file called up,
Website from which access is made (referrer URL),
Browser used and, if applicable, the operating system of your computer and the name of your access provider.
The data mentioned are processed by us for the following purposes:
Ensuring a smooth connection to the website,
Ensuring comfortable use of our website,
Evaluation of system security and stability as well as
for further administrative purposes.
The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR. Our legitimate interest follows from the purposes of data collection listed above. In no case do we use the collected data for the purpose of drawing conclusions about you personally.
In addition, we use cookies and analysis services when you visit my website. You will find more detailed explanations in Sections 5 and 7 of this data protection declaration.
b) When using our contact form
If you have any questions, we offer you the opportunity to contact us using a form provided on our website. It is necessary to provide a valid email address so that we know who sent the request and so that we can answer it. Further information can be provided voluntarily. It is up to you to decide whether you want to enter this data in the contact form.
The data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR on the basis of your voluntarily given consent.
The personal data collected by us for the use of the contact form will be automatically deleted after your inquiry has been dealt with.
c) When ordering via our website
You can either place orders as a guest via our website without registering, or register in our shop as a customer for future orders. Registering has the advantage for you that, in the event of a future order, you can log into our shop directly with your email address and password without having to re-enter your contact details.
Your personal data is entered in an input mask and transmitted to us and stored. When you place an order via our website, we first collect the following data, both in the case of a guest order and in the case of a registration in the shop:
Salutation, first name, surname,
a valid email address,
Address,
Telephone number (landline and / or cellular network)
This data is collected
to identify you as our customer;
in order to process, fulfill and process your order;
for correspondence with you;
for invoicing;
to process any liability claims that may exist, as well as the assertion of any claims against you;
to ensure the technical administration of our website;
to manage our customer data.
As part of the ordering process, your consent to the processing of this data will be obtained.
The data processing takes place on your order and / or registration and is necessary according to Art. 6 Para. 1 S. 1 lit. b GDPR for the stated purposes for the appropriate processing of your order and for the mutual fulfillment of obligations from the purchase contract.
The personal data collected by us for the processing of your order will be stored until the statutory retention period expires and then deleted, unless we are in accordance with Article 6 Paragraph 1 Clause 1 lit. c GDPR due to tax and commercial retention. and documentation obligations (from HGB, StGB or AO) are obliged to store them for a longer period of time or you have consented to further storage in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR.
4. Transfer of data
Your personal data will only be passed on from us to third parties to the service partners involved in the execution of the contract, such as the logistics company commissioned with the delivery and the credit institute commissioned with payment matters. In the event that your personal data is passed on to third parties, the scope of the transmitted data is limited to the necessary minimum.
When paying via PayPal, credit card via PayPal, direct debit via PayPal or "purchase on account" via PayPal, we will pass on your payment data to PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L -2449 Luxembourg (hereinafter "PayPal"), continue. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or "purchase on account" via PayPal. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data are included in the calculation of the score values. Further data protection information can be found in the PayPal data protection principles: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
A transfer of your personal data to third parties for purposes other than those mentioned does not take place.
We only pass on your personal data to third parties if:
You have given your express consent in accordance with Art. 6 Para. 1 S. 1 lit.
the transfer according to Art. 6 Para. 1 S. 1 lit.f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
in the event that there is a legal obligation for disclosure in accordance with Art. 6 Paragraph 1 Clause 1 lit. c GDPR, and
this is legally permissible and required according to Art. 6 Para. 1 S. 1 lit. b GDPR for the processing of contractual relationships with you.
As part of the ordering process, your consent will be obtained for your data to be passed on to third parties.
5. Use of cookies
We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your device and do not contain any viruses, Trojans or other malware.
Information is stored in the cookie that results in connection with the specific device used. However, this does not mean that we are immediately aware of your identity.
The use of cookies serves on the one hand to make the use of our offer more pleasant for you. We use so-called session cookies to recognize that you have already visited individual pages on our website. These are automatically deleted after leaving our site.
In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again to use our services, it is automatically recognized that you have already visited us and which entries and settings you have made so that you do not have to re-enter them.
On the other hand, we use cookies to statistically record the use of our website and to evaluate it for you in order to optimize our offer (see section 7). These cookies enable us to automatically recognize when you visit our site again that you have already visited us. These cookies are automatically deleted after a defined period of time.
The data processed by cookies are required for the purposes mentioned to safeguard our legitimate interests as well as those of third parties according to Art. 6 Para. 1 S. 1 lit.f GDPR.
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, if you completely deactivate cookies, you may not be able to use all the functions of our website.
6. Links to Third Party Web Sites
The links published on our website are researched and compiled by us with the greatest possible care. However, we have no influence on the current and future design and content of the linked pages. We are not responsible for the content of the linked pages and we expressly do not adopt the content of these pages as our own. The provider of the linked website is solely liable for illegal, incorrect or incomplete content and for damage resulting from the use or non-use of the information. The liability of those who only refer to the publication via a link is excluded. We are only responsible for third-party references if we have positive knowledge of them, ie also of any illegal or criminal content, and it is technically possible and reasonable for us to prevent their use.
7. Analysis and tracking tools
The tracking measures listed below and used by us are carried out on the basis of Art. 6 Para. 1 S. 1 lit. With the tracking measures used, we want to ensure that our website is designed in accordance with requirements and is continuously optimized. On the other hand, we use tracking measures to statistically record the use of our website and to evaluate it for you to optimize our offer. These interests are to be regarded as legitimate within the meaning of the aforementioned regulation.
The respective data processing purposes and data categories can be found in the corresponding tracking tools.
a) Google Analytics 1
We use Google Analytics, a web analytics service provided by Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). In this context, pseudonymised usage profiles are created and cookies (see section 5) are used. The information generated by the cookie about your use of this website such as
Browser type / version,
operating system used,
Referrer URL (the previously visited page),
Host name of the accessing computer (IP address),
Time of the server request,
are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage for the purposes of market research and the needs-based design of this website. This information may also be passed on to third parties if this is required by law or if third parties process this data on behalf of us. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that an assignment is not possible (IP masking).
You can prevent the installation of cookies by setting the browser software accordingly; however, we point out that in this case not all functions of our website can be used to their full extent.
You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https: //tools.google.com/dlpage/gaoptout?hl=de).
As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on the aforementioned link. An opt-out cookie will be set which prevents the future collection of your data when you visit our website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you will have to set the opt-out cookie again.
Further information on data protection in connection with Google Analytics can be found under the following link in the Google Analytics Help: https://support.google.com/analytics/answer/6004245?hl=de
b) Google Adwords Conversion Tracking
We also use Google Conversion Tracking to statistically record the use of our website and to evaluate it for the purpose of optimizing our website. In doing so, Google Adwords will set a cookie (see section 5) on your computer if you have reached our website via a Google ad.
These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on the website of the Adwords customer and the cookie has not yet expired, Google and the customer can see that the user clicked on the ad and was redirected to this page.
Every Adwords customer receives a different cookie. This means that cookies cannot be tracked via the websites of Adwords customers. The information obtained using the conversion cookie is used to create conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers find out the total number of users who clicked on their ad and were forwarded to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.
If you do not want to participate in the tracking process, you can also refuse the setting of a cookie required for this - for example, via a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser so that cookies from the domain “www.googleadservices.com” are blocked. You can find Google's data protection information on conversion tracking under the following link: https://services.google.com/sitestats/de.html
8. Social media plugins
We use social plug-ins from social networks (e.g. Facebook, Instagram, Google+) on our website on the basis of Art. 6 Para. 1 S. 1 lit.f GDPR to make our company better known. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. Responsibility for the data protection-compliant operation is to be guaranteed by the respective provider. We integrate these plugins using the so-called two-click method in order to protect visitors to our website in the best possible way.
a) Facebook
Social media plugins from Facebook are used on our website in order to make their use more personal. For this we use the "LIKE" or "SHARE" button. This is an offer from Facebook.
When you call up a page on our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser, which integrates it into the website.
By integrating the plugins, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged into Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.
If you are logged into Facebook, Facebook can assign your visit to our website directly to your Facebook account. If you interact with the plugins, for example press the "LIKE" or "SHARE" button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook for everyone to see.
Facebook can use this information for the purpose of advertising, market research and the needs-based design of Facebook pages. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. B. to evaluate your use of our website with regard to the advertisements shown to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services related to the use of Facebook.
If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting my website.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in the data protection information, in particular the Facebook data policy, which you can view under the following link: https: // www.facebook.com/about/privacy/
c) Google "+1" button
Our website uses the "+1" button from the Google social network, which is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043-1351, USA. The button is marked with a "+1".
The "+1" button is an abbreviation for "this is pretty cool" or "look at this". The button is not used to track your visits to the web.
If a web page on our website contains the "+1" button, your internet browser will load and display this button from the Google server. The website you visit on our website is automatically communicated to the Google server. When a +1 button is displayed, Google does not permanently log your browser history, but only for a period of up to two weeks.
Google stores this data about your visit for this period for system maintenance and troubleshooting purposes. However, this data is not structured according to individual profiles, user names or URLs. This information is also not available to website publishers or advertisers. This information is only used for maintenance and troubleshooting in internal systems at Google. Your visit to a page with a +1 button will not be evaluated in any other way by Google.
A further evaluation of your visit to a website of our internet presence with a "+1" button does not take place.
The assignment of +1 itself is a public process, ie anyone who carries out a Google search or calls up content on the web to which you give +1 can potentially see that you have given the relevant content a +1. So only give +1 if you are absolutely sure that you want to share this recommendation with the whole world.
A click on this +1 button serves as a recommendation for other users in Google's search results. You can publicly state that you like our website, that you approve of our website or that you can recommend our website. If you have registered for Google+ and are logged in, the +1 button turns blue when you click it. In addition, the +1 is added to the +1 tab in your Google profile. On this tab you can manage your +1 and decide whether you want to make the +1 tab public.
In order to save your +1 recommendation and make it publicly accessible, Google collects information about the URL recommended by you, your IP address and other browser-related information via your profile. If you withdraw your +1, this information will be deleted. All +1 recommendations from you are listed on the +1 tab in your profile.
Further information and the applicable data protection regulations from Google can be found at https://www.google.de/intl/de/policies/privacy/. Further information from Google on the Google +1 button can be found under the link https://developers.google.com/+/web/buttons-policy
9. Rights of data subjects
You have the right:
to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can obtain information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a Right to lodge a complaint, the origin of your data, if it was not collected from me, as well as the existence of automated decision-making including profiling and, if necessary, meaningful information on their details;
in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;
to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless processing to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims is required;
to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR if you dispute the correctness of the data, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need them to assert or exercise them or defense of legal claims or you have objected to the processing in accordance with Art. 21 GDPR;
in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;
to revoke your consent given to us at any time in accordance with Art. 7 Para. 3 GDPR. As a result, we are no longer allowed to continue the data processing based on this consent in the future and
to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
10. Right to object
If your personal data are processed on the basis of legitimate interests in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided there are reasons for doing so which arise from your particular situation or the objection is directed against direct mail. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation.
If you would like to make use of your right of revocation or objection, an e-mail to: (enter your e-mail address here)
11. Data security
We use the widespread SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser when you visit our website. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed key or lock symbol in the lower status bar of your browser.
We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
12. Current status and changes to this data protection declaration
This data protection declaration is currently valid and was last updated in March 2018.
Due to the further development of our website and offers on it or due to changed legal or official requirements, it may be necessary to change this data protection declaration. The current data protection declaration can be accessed and printed out at any time on our website under the following link:
(Enter the link to your privacy policy here.)
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1 Data protection authorities require the conclusion of an order data processing agreement for the permitted use of Google Analytics. A corresponding template is offered by Google at http://www.google.com/analytics/terms/de.pdf .
Source: Attorney Andreas Gerstel ( http://www.anwaltblog24.de/ )